Business with Pleasure

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A couple of times now, my Google Talk status has said ‘link love?’. All my contacts have at least once pinged me to know whom am I linking up with ;) With equal jest I punch vague answers that blur all possibilities of any further topical discussion. But I smile to myself. For I have just seen the first signs of – what a lot of us are very skeptical about- a Community!
I could build a case for virtual communities and cite several examples even from our very own Orkut. But I’d rather share a live instance that may help validate.
We were recently approached by our friends who run Radio Schizoid, an India based Internet music station that plays trance, for a possible assignment.

Bidisha Orkut.jpg

Just as an experiment one morning, we linked Schizoid to our respective Google talk status. Consequently, even my Orkut profile was happily advocating- ‘Trance @ Radio Schizoid’. Add to that my love for psychedelic art- my profile could have well been of someone from Goa?. In a couple of days I get this curiously casual email from Anirudh (no-one I knew then) who called himself a ‘trance addict’. At first I junked the email as yet another random friend request, but I did make a note of the trance bit and checked his profile when next on Orkut.


He followed it up with a casual scrap and then several others. I discovered that a banker by profession, most weekends he dons the avatar of DJ Psy Spy, to play psychedelic trance with his present tutor and friend, at a popular Delhi night-club. By then, we had connected well and he reviewed Radio Schizoid, sharing with me some meaningful insights that can only transpire from an insider to the genre of music that Trance is.
At one go I had managed transparent feedback on the category and (maybe even seeded a potential community). If it worked for me, it could for any of us. But is there a trick to it? The answer could be both yes and no.
‘No’, because most of us aren’t outsiders to the Web 2.0 medium. So if we stick to the golden rule of not doling out brochure speak or heavy duty gyan and instead ‘listening’ to our audience, we stand a fair chance of being heard even in this age of information overdose.
And ‘Yes’ because in the current dynamics of cluttered space, we will get traction only and only our message ‘entertains’ or adds value to the user. For instance, all of us have moments at work when we want to just look at something fun that can be a stress buster. It is in this space that a brand or product can be successfully seeded. Being marketers we hero- worship our product. But as a consumer, we respond best to campaigns that break the monotony and entertain. Why else will people ping you on something as matter-of-fact as an IM status? That’s why, where our brochures fail, the ‘art of creative teasing’ will get us through- the most apparent example being viral productions.
By now if you are set to get your hands dirty, then my suggestion is that even before you get into the nitty-gritty’s of creating a forum, inviting members and creating events, test water and spend some time on what will interest your target audience. And you can get your answers if you worked with a little creativity with simple things like your Google Talk status or Twitter for instance. When Google introduced Google Talk they probably never thought that it will be used as much more than just an IM and VoIP application. And then, Google merged Google Talk with Orkut, opening the Pandora’s Box!
So, next time while copy pasting that link as your IM status, do remember, like I do, to add those two tempting opening words that have the potential to become the ‘catchment area’ for your target audience. Better still, be creative, use a smart one- liner and have fun while every body else keeps guessing what you are upto!

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  • Poonam
    Hi:
    I guess we can see this trend of 'being different', 'thinking out of the box' now in every other medium. Creativity has become the tag line for success and for online, where you have so much stuff piled together already (some people/ org using it without knowing how to use the medium), i guess everyone is understanding the need for attracting and retaining customer attention.
    good thoughts on how to best use it! certainly.
    Cheers!
  • Thanks for the comment Shrey. I know you use "creative teasing" to some extent for your clients as well :) Do keep sharing your thoughts and feedback.
  • Very interesting indeed... like the idea of 'art of creative teasing', it is a powerful concept.
    Great going...
  • Shilpa: Hey, thanks for dropping by :)
    Dimple: Social Media is the way to go. Do keep checking this space for more interesting stuff that we are putting together. I am sure you will find a lot of value in Rajesh's talk tommorow, at your seminar.
    Keep in touch :)
    cheers,
    bidisha
  • dimple
    Bull's eye, Bidisha!
    The article is a good sneak into blogging as an emerging new age tool. The well collated example made for a better understanding of the subject.
  • Shilpa
    Interesting thought.. the article surely rings a bell :-)
  • Anirudh: Glad that you liked the post. And thanks for "enlightening" me whenever I have needed help on subjects as diverse as music and banking. But then only assortments break the monotony. Good to have a friend like you :)
    Ranjini: Thanks for dropping by and good to know that you enjoyed the post. Going forward do share your Web 2.0 experiences as well. Being the "networking champion" am sure you will have some stories to tell.
    Raj: I quite agree with you on the business usage of IM (s). We at blogworks have been using it effectively not just for collaborating but also for online panel discussions with thought leaders from across the globe. Do check out our Blog the Talk series when u can.
    And ofcourse, I have pinged you on several occasions on your "smart" google talk status. Have fun!
    cheers,
    bidisha
  • Raj
    Good post. Quite apt in today's networked environment. While on one hand many corporates are banning IM(s), for marketing guys like us, quite a bit of our business networking happens on IM(s). I have on many occasions used my messenger status to create buzz about travel packages and deals. It is also the best (read inexpensive) way to collaborate with network offices.
    Works well for me
    cheers,
    Raj
  • Ranjini
    A good article... must say... very well written and very engaging…
    Supporting the article with examples surely helps in understanding the subject better… loved the way the article starts… just attracts the readers attention…
    Surely agree with your ‘stress buster’ technique… I think we all relate to it…
    Awaiting more informative and engaging pieces like this!
    Way to go babe!
  • Anirudh
    Well..... impressive hmm, nt jus impressive, quite informative as well. Covers the topic pretty much as a lay man would like to see therefore making it appealing to the common man.
    Besides i liked the "catchment area" concept that could be put to good use with smart one liners.
    Cheers!!!
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