Category Archives: public relations

Cleartrip resolution of a neo-influencer complaint is a case-study

I cringe every time I read the words #FAIL , #boo or thus like on Twitter, from users who might just have given a cursory glance to a tool or barely used a service.
This is someone’s brand we are referring to, a brand that’s dear to someone; a service in whose creation someone has put… Read more »

Dealing with a slowdown in bytes

I have been a client earlier and an agency too. At this moment, interestingly enough, with Blogworks and Pitchh.com we are both an agency and a client respectively.
This week brought some interesting perspectives.

As an agency you seek committed relationships, as a client you want to pay for performance and that alone. Retainers/ CPM pricing versus… Read more »

Exchange4Media and Blogworks.in present “India Social Media Survey, Brands and Corporates” Edition 1, December 2008

It was nearly two years ago that I first thought about seeding a benchmark survey that captured Blogging & Social Media trends & insights gathered from marketers and corporates. However, there was little action on the ground at that time, but social media has now gained sufficient traction, and we may have perhaps contributed in… Read more »

Why it’s a good idea to blog on YOUR domain, not so good to go free.

Many prospects, and clients, we interact with, talk about starting their blog on a free blog site, such as Blogger.com etc.
That’s a bad-bad way to start your blog/ social media journey, we tell them. Show the tool the reverence it deserves – don’t treat it casually – we tell them. All blogs are not equal,… Read more »

Client and Agency Engagement – Today’s Paradox

A recent telephone conversation with a friend, a senior communication professional, prompted this post. Do your own experiences as a participant in the communication profession, whether as a veteran or a newcomer, whether an agency or a client validate this paradox? A somewhat controversial one…
It is a paradox emerging from today’s business reality and the… Read more »

Blog the Talk 6: Enabled Publishing, a discussion with Ajay Jain.

Blogworks – Blog the Talk discussion series was conceived to feature the best of learning from the ‘live web’ through panel discussions, talks and one-on-ones – mostly conducted online.
Blog the Talk series is presented by Ideafarms, an IT smart-sourcing company, providing enhanced business value to its globalised clients, through disrupting thinking and innovation.
Growing ambitions of… Read more »

Relive the learnings 4 – Make things idiot proof.

Much excitement coming your way with Blog the Talk- 6 lined up. My friend Ajay Jain
shares his learnings on, what I call, enabled publishing. That’s in a couple of days…
For now, we go back to the Relive the Learning series that I left incomplete. So far we touched upon:

Say more in less.
Close the… Read more »

HT Tech4U focuses on What Blogging Did Next. My piece “Micro-blogging, anyone?” – also the longer, unedited version.

Today’s Hindustan Times Tech4U page focuses on “What Blogging Did Next” and features 2 main pieces on the subject.
In the first piece, titled Hum Blog, Twilight Fairy of Delhi Bloggers Bloc talks about the blogging scene in general and Delhi in particular, online and offline.
The second piece, written by me talks about Twitter.
You can find… Read more »

Relive the learnings 3 – Don’t presume, ask instead.

We continue in our business communication learnings series. I am getting great feedback from many of my younger friends and would try and write specifically for them more often.
In this post, I am taking up “Don’t presume, ask instead.”
“I thought!” is the commonest and potentially the deadliest excuse that anyone can use to explain a… Read more »

Relive the learnings 2 – Close the loop.

We continue in our business communication learnings series. In this post, I am taking up “Close the loop”. Let me try and share a simple example. I am sure you have experienced it yourself:

Our client, Ram (fictitious name), calls me seeking inputs from a recent study. He needs these for a presentation scheduled for tomorrow… Read more »