All Archived Posts in Category: Public Relations

February 12, 2008

Mint helps propel the "Corporate Traffic Brigade" thought .

Mint.jpg
I had written about the CSR opportunity in the Delhi-Gurgaon Expressway Toll Plaza crisis recently. Today's Mint helps propel the message:

Two weeks into the Delhi-Gurgaon expressway toll plaza crisis, things don’t seem to have changed much and the promised seven-minute journey now seems more a mirage than reality. Commuters are losing 15-45 minutes one way at the gate, but both the National Highways Authority (NHAI) and the operator seem busy counting the booty — more than Rs70 lakh is collected daily as toll fees, said news reports.

I worry that things might turn ugly — this morning, crossing into Gurgaon, I witnessed the usual…poor management, unconcerned staff. I also saw simmering anger with no police back-up — perhaps the making of a different crisis?

Read the full story here.

August 26, 2006

In the News - A piece I wrote for IMPACT



The current issue of Impact-the marketing, advertising & media weekly features a piece by me titled - In the News!- under their Insight/ My View section. Here is the text. Do leave your comments if this was useful.

In the news!

A gentleman known to me, CEO of a mid-sized company, was looking a bit anxious when I met him recently to discuss their communication needs. He felt that his company wasn't being featured enough in the media. "Why should the media talk about your company?" I probed. "Because we are the largest and the best", was his confident reply. "But the media did cover that prominently when you became the largest player in your segment," I reminded him, "What's it that the company has done recently, to be in the news?" I asked.

Being in news is not the privilege. It is (or it should be, I think) the result of being responsible for action or plans that readers/viewers should know about. However, being in the news may not always be needed or even be necessary.

Being in the news out-of-context could mean an easy loss of reputation, built over years. A top television journalist, an icon, a pioneer in the truest sense of the word and much respected at one point in time, is today, referred to the media- in a slightly condescending and frivolous way - as 'the most persevering partygoer'. Does it affect her reputation as a cutting-edge, prolific debater of serious issues? I think it does - at least among some of her viewers. Should she party less? - NO - we are merely talking about 'being in the news… for the wrong reasons'.

There is growing concern among communication professionals on adoption of the 'paid coverage' phenomenon by one of the largest media houses in the country. What if more were to follow suit? How would products/ organizations/ people find a mention in the media?

In a way, the practice by the said media group, besides throwing open the debate on the ethics and correctness of it- some believe that, maybe it's ok to charge for covering a party, but who is answerable if the media charges a fee for promoting a product, which the consumers will then PAY for and buy? - has brought out the need to adopt a more holistic approach to public relations.

The media is today, but one way - albeit a very important one - to reach out to the stakeholders. More and more people & organizations are today managing their relationships through personal, contextual efforts- seminars, talks, events, scholarships, employee rewards, newsletters, sponsorships, case studies, white-papers, CSR initiatives and now, of course, blogs. Change as they say, is always for the better, for it has brought out the need to explore many of these latent tools, hitherto not invested into by that many.

Continue reading "In the News - A piece I wrote for IMPACT" »

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